Shipping policy

Shipping Policy – White Spirit

Last updated: August 30, 2025

At White Spirit, we are committed to providing you with a smooth, fast, and secure shopping experience.

Below is a detailed overview of our shipping policy:

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Orders are processed within up to 3 business days from the moment payment is approved.
Orders placed on weekends or public holidays will be processed on the next business day.

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Within Israel – Home delivery by courier within 3–8 business days after processing is completed.
Within the USA – Delivery times vary depending on the service areas and timelines of the courier companies.
Total delivery time for products in stock:
- Up to 11 business days within Israel.
- For the USA – according to coordination with the courier company.
Delays may occur due to external circumstances (such as weather conditions, strikes, holiday peak seasons, or customs delays).

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If the item is in stock, it will be shipped according to the regular delivery times above.
If the item is made to order, the estimated production time is 1–2 weeks.
We make every effort to update the customer if there is any change in estimated delivery times.

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Shipping costs are clearly displayed at checkout on the Website.
The Company reserves the right to update shipping rates from time to time.
Free shipping promotions may be offered for orders above a certain amount or during limited-time campaigns.

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All payments on the Website are processed in United States Dollars (USD).
Any NIS conversion shown on the Website is for illustration purposes only – actual billing is in USD.
The customer’s credit card company performs the actual currency conversion and may charge a conversion fee.
For shipments outside Israel, additional import taxes / customs duties / local handling fees may apply depending on the destination country. These costs are the sole responsibility of the customer.

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After an order has been placed, the shipping address cannot be changed directly on the Website.
To request an update, please email 📧 whitespiritshop@gmail.com before the order is dispatched to the courier.
If the parcel has already been handed over to the courier, the address cannot be changed and an additional fee may be charged for reshipping.

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If the courier is unable to deliver the order due to lack of response, incorrect address, or unavailability, the parcel may be returned to sender.
Reshipping will only be carried out after coordination and payment of an additional shipping fee.

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For any questions, clarifications, or issues related to shipping, please contact our customer service: